GROUP ORDER:
HOW IT WORKS
All of the multi-tools in your group order will have the same design and can have different text.
Design a multi-tool for your group order.
Enter your quantity.
Customize the text on individual multi-tools.
TIP: Start with your longest text on the first tool to ensure the text placement fits for all items in the group order.
Check out our FAQs
How long will it take for my custom multi-tool to arrive?
While custom order creation times will vary based on volume,
please allow for approximately 2-4 additional days for processing. Delivery may
vary based on your chosen shipping method. If you have not received your custom order within 2 weeks, please contact customer service.
How do I track the status of my custom multi-tool?
Following your order, we will send you a confirmation email
that your order has been received. We will send you a shipping confirmation
email once your product has been shipped.
What is the returns & exchange policy on custom multi-tools?
Leatherman custom product is built just for you and cannot
be returned or exchanged. Having quality issues? Please view our warranty
policy or contact our customer service team.
Are there any restrictions on what I can put on my custom
multi-tool?
Leatherman moderates text and image uploads. You must own
the rights to your uploaded images. Leatherman reserves the right to reject and
cancel custom orders containing profane, offensive, or libelous phrases,
imagery, or content that we deem as objectionable including, but not limited to
the following:
If your design violates the Leatherman custom policy, you
will receive an email notification that your order was rejected and canceled.
If you have questions about why your order was rejected, please contact our
customer service team.
What will my image look like on the actual multi-tool?
Please review your image thoroughly. To prevent the image
from being grainy or pixelated, we recommend using files that are at least
1,000 pixels in height and/or length. Avoid imagery with metallic and
fluorescent colors as they do not print. The 3D rendering of your design will
match the physical product as closely as possible; however, because of
different screens and digital platforms, actual colors may have slight
deviations. Compatible image file types: PNG, JPG, GIF, SVG, PDF, and EPS.
Why is the image I uploaded on my multi-tool blurry?
Your selected image may not be a high enough resolution. To
prevent the image from being grainy or pixelated, we recommend using files that
are at least 1,000 pixels in height and/or length. Compatible image file types:
PNG, JPG, GIF, SVG, PDF, and EPS.
Why is the custom experience not loading for me?
Not all browsers are created equal. To ensure you are
getting the most out of your Leatherman custom experience, we recommend using
the newest version of your browser. Google Chrome on your desktop computer will
provide an optimal experience.
What if I need help customizing my multi-tool?
Please contact our customer service team if you are
experiencing issues with placing your custom order.
Can't find your question? Contact us.
Color images will engrave in grayscale: NO PICTURE
CONTENT RULES
- You must own or have rights to files.
- Supported files: PNG (transparent background recommended), JPEG, PDF, SVG, GIF, and EPS.
- Minimum image dimensions of 1000x1000 pixels.
- 10 MB File size limit.
- No trademarked or copyrighted content.
- No pornographic or offensive content.
- Image in real life may lack the clarity and contrast that is shown in the customizer.
Leatherman reserves the right to reject any content. If your submission is not accepted, you will receive a cancellation email.